Arp Clock and Wood Shop

Customer Comments

We always feel that the best advertising comes from the recommendation of a satisfied customer. Here are some comments from previous clock customers.

Good morning Gregory and Jean. I just wanted to send you a quick note to thank you for the wonderful timepiece! The Mission Wall Clock was waiting on my doorstep after work on Thursday of last week just as you'd said it would be!! After letting it warm up a bit....it was quite cold that day....I hung it up and got it going. What a treat! The simplicity of design, the quality lumber and the craftsmanship will assure that this will be a part of my life for quite some time! How nice it is to have a "heartbeat" in my home! -- Ronald -- (A0406 Mission Wall)

I am so impressed with my new Regulator! The quality is much higher than I expected and I absolutely can't stop looking at it! Thank you for this treasure! -- Chris and Ann -- (A3199 Arp Regulator)

Just wanted to drop you a quick line to thank you for your prompt service in shipping my clock. I ordered it late Friday and received it Wednesday... Bennet, Nebraska to Tacoma, WA., now THAT is exceptional service indeed! This mirror image clock is definitely a conversation piece! One of a kind item... and the Arp Clock and Wood Shop had it in stock for me! Now I can monitor my time getting ready for work and my boss will be thrilled at my timeliness! Once again, thanks for your kind and prompt service! -- Petronella

I received the clock yesterday. Impressively fast service. It seems to be working fine. Had an enjoyable conversation with your husband when I placed the order. -- Bob -- (Mirror Image)

Hi Greg and Jean, Thank you for shipping the clock. It arrived the Wednesday after you sent this e-mail and is in excellent shape. It looks wonderful and we are very happy with it. Your website made reference to the fact that your business was one that was, to paraphrase, had an actual building and also offered its services on the web. This was one of the main factors that prompted me to contact you. I really appreciated being able to speak with you and your pleasant approach to business. The clock was (as I found out too late) adjusted quite well to start with. With a little more time I will get the pendulum set correctly. Thanks again, -- CH -- (Cuckoo 809-18)

Hi Greg and Jean, Thank you so much for letting me know! That is wonderful news! I am looking forward--so much--to receiving the New London Clock!! And, Greg, I cannot thank you enough for being so helpful, patient, and having a "personality-plus" when I called you on a Saturday morning!! You have an incredible wealth of knowledge about clocks--and--by speaking with you, you enabled me to avoid making a potentially costly mistake by avoiding a specific auction clock. Even though I had misgivings about that clock prior to calling you, I probably would have purchased it on auction--and--ended up with a great deal of potential trouble and disappointment!! Now, I am looking forward to a New London Clock--which is the size ands tyle that I am seeking--and--for that, I can thank you!! Thanks, Greg and Jean, for everything!! Thanks!!! -- DH -- (New London 80003 Leighton)

After the New London Clock was delivered, we received the following note.

Hi Greg and Jean, I received the gorgeous New London Leighton clock from you--and--I am deliriously enchanted with what a superb clock it is in every possible way!! The style is gorgeous!! The wood is perfect!! The size is "just right"!! The Westminster chime is superior to anything that I could have imagined!! The clock is simply incomparable!! And whoever has seen and heard the clock loves it as much as do I!! Thanks for a superb clock--and--thanks for your superb service!! Thanks!! --DH

Thanks so much for the beautiful clock . It was easy to assemble & it's running just fine. It was a pleasant change to see, in something that needed assembly, that all the holes were perfectly aligned. Best wishes for a Merry Christmas & a happy, prosperous New Year. -- DJZ -- (Arp Mission Style Grandfather)

Hi Gregory and Jean, We are so pleased with the clock we ordered for the new bank! It is absolutely beautiful!!! It also looks just perfect in the bank. Everyone was remarking about how pretty the clock looked! Thank you also for sending the clock so quickly! It arrived 4 days before the grand opening so everyone that came got to see it! Everyone was raving about the clock! Thank you a million times! -- LB -- (32L Schoolhouse)

Dear Jean, I just wanted to let you know that my clock is up in my office and I have had so many compliments on it! I kept the brochures you sent along with it, and have given one away (Don't worry, I can always make more copies and I still have two left). I just wanted you to know that one of your clocks is hanging up in a pastor's office in Wisconsin and is VERY much appreciated! Thanks! -- BH -- (32L Schoolhouse)

Dear Mr. and Mrs. Arp: Just wanted to thank you for your prompt and courteous service when you shipped a 1514 Railroad Clock to my daughter and her husband. It arrived long before the Christmas deadline and was in perfect condition. They were very surprised and pleased with the quality of the clock. It is now displayed proudly above their mantle. My husband and I were very grateful for your prompt attention and friendly manner. It was a pleasure to find you on the internet and I hope you had a successful holiday season. Thank you again for you warm and friendly service. -- B&PP -- (ST1514 Railroad)

Dear Mr. and Mrs. Arp, I just wanted to let you both know that the clocks arrived safely and are working well. The wood work looks very nice, and the beveled glass and grape leaf pendulum are a great touch on the regulator model. Synchronizing them is keeping me busy at the moment. -- CI -- (4K Schoolhouse & 741 Parlor)

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